Textbookrush Reviews
(Rated by 12 users)
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Payment Methods
- Credit/Debit Cards
- Amazon Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
GREAT OFFER
Overall Rating
4.6
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Customer Service4.5
- Return Policy4.2
- Shipping & Delivery5.0
- Good Value4.3
Recent Customer Reviews (12)
Eric Zimmerman
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Matthew Martucci
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Elizabeth Krause
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Tyler Howard
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Kerstin Faas
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Klaus Gärtner
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Walter Hicks
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Mia Madsen
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Danielle Tate
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Frank Bell
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Payment Methods
Accepted Payment Options:
Prices for items on Textbookrush.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Amazon Pay
Payment Process
- Payments can be made online during the checkout process.
- For Textbookrush credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Textbookrush Pros & Cons
Pros
1
Competitive Prices: TextbookRush offers competitive prices for buying and selling textbooks.
2
Easy-to-Use Platform: The website is user-friendly, making it easy to find and sell textbooks.
3
Quick Payment: Customers often report receiving payments quickly after selling their books.
4
Free Shipping: Free shipping is available on purchases over $35, and same-day shipping is offered for orders placed before 2 p.m. EST.
5
Customer Satisfaction: Most customers are generally satisfied with their experiences, with a 4.3-star rating from 684 reviews on Sitejabber.
6
Fair Evaluation: TextbookRush is known for fairly evaluating the condition of the books and providing speedy payouts.
CONS
1
Website Issues: Some users have reported frequent issues with the website, including bugs and slow updates.
2
Communication Problems: There have been complaints about poor communication, especially in cases of order hiccups or issues with book condition.
3
Counterfeit Policy Concerns: Some customers have experienced issues with TextbookRush claiming books are counterfeit without clear explanation, leading to disputes over payment.
4
Packaging Issues: There have been reports of poor packaging, which can result in damaged books and no free return shipping.
5
Unresolved Complaints: Some customers have reported unresolved issues, such as delayed refunds and unresponsive customer service.
Textbookrush Features and Benefits
Features
Competitive Prices
Offers competitive prices for buying, selling, and renting textbooks.
Easy-to-Use Platform
User-friendly website making it easy to find and sell textbooks.
Quick Payment
Customers receive payments quickly after selling books.
Free Shipping
Available on purchases over $35 with same-day shipping for orders before 2 p.m. EST.
Fair Book Evaluation
Fairly evaluates book condition and provides speedy payouts.
High Customer Satisfaction
4.3-star rating from 684 reviews on Sitejabber.
30-Day Return Policy
Full refund within 30 days if item does not meet expectations due to seller error.
Satisfaction Guarantee
30-days 100% satisfaction guarantee.
Large Catalog
Over 15 million textbooks searchable by author, title, or ISBN.
Textbook Rental Program
Saves up to 90% off cover price.
eBook Availability
Over 600,000 titles available to buy or rent with savings up to 60%.
Seller Commission Structure
15% commission with no closing, listing, or subscription fees; full shipping credits paid to seller.
Large Selection
Wide range of books including children’s books, high school texts, novels, college textbooks, new/used copies, and various editions.
Marketplace
Connects buyers and sellers worldwide in a secure and reliable environment.
Buyback Program
Buys back books daily; customers search, accept quoted price, and ship using prepaid FedEx label.
Special Editions
Promotes international, instructor’s, and annotated edition textbooks at substantially lower prices than US student editions.
K-12 Division
Provides affordable educational solutions to K-12 markets.
Affiliate Program
Allows users to promote the website and earn money.
Prompt Payments
Ensures prompt payments for books sold to them.
Rental Return Process
Free rental return shipping label, pack and ship at FedEx; complete after receipt and inspection.